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Hurricane Technologies

History

Owning his own business has been a life long dream of Tom Vonglis. He worked for Eastman Kodak for 22 years. His experience there focused on customer service and technical support in the field. He was an exemplary specialist and was always focused on 100% customer satisfaction. His skills and work ethic were awarded on several occasions but none more memorable than receiving the Joseph Iadarola award in 1988 and 1998. This award was given to those people who best modeled service excellence within Eastman Kodak.

In 1998, Tom started his own business in the back of his garage while realizing a need for computer support was on the rise. In 2002, the Hurricane Technologies support center opened with one part time employee on hand. As the business grew, Tom left Kodak in 2004 to work full time in the business. By the end of that year the staff had grown to five full time employees providing support to small businesses and individuals needing computer service. In April of 2005, fire destroyed the Vonglis building that housed the company.

All was lost but perseverance and hard work overcame the devastation and the team pulled together and opened nearby three days later. Customers and businesses did not miss one minute of support from Hurricane Technologies. Over time this may be the greatest testament to our company, philosophy and team. In May of 2006 we opened the doors to our brand new location at our original address of 53 Genesee Street. In our state of the art facility and team of dedicated full time employees, we are full steam ahead to provide excellent customer service like no other!

Dear Tom, Laurie and the Entire Huricane Team, I wanted you to know what a pleasure it has been to do business with you over the years. When we lost our permanent tech person I wondered if outsourcing our systems administration would work. Now that we have been working together for quite some time I don't regret our decision one bit. As the owner of a growing company, I was concerned about potential interruptions and delays in our service. Your team has not only made the transition seamless, we are much better off than before. Your team has consistentely been quick to respond, courteous, thorough and a joy to work with.

- Michael Rizzolo, President, Interpretek